Our Unlimited Plans
Basic Plan
$ 399/mo
Affordable to scale your business.
Great for startups and SME'
Featured Benefits:
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24 - 48 hours turnaround (?)
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1 x Active Design Task
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1 x Dedicated Designer
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Unlimited Requests & Revisions
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Open Source files included
10 Days RISK-FREE Trial. No Obligation.
100% Money-back Guarantee
Reach Plan
Best Value Pack
$ 699/mo
Complete Solution for your Business.
Featured Benefits:
All BASIC PLAN FEATURES +
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Up to 20 Social Media Posts Per Month
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Channels: Facebook, Instagram & Linkedin
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Content Write-up for Posts
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Hashtag Selection for Posts
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Social Media Scheduling & Posting
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Monthly Marketing Calendar
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Dedicated Marketing Manager
10 Days RISK-FREE Trial. No Obligation.
100% Money-back Guarantee
Pro Plan
$ 799/mo
Great for Event Companies, Marketing Agencies, E-commerce Companies
Featured Benefits:
All BASIC PLAN FEATURES +
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2 x Dedicated Designers
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Upto 3 x Active Design Tasks
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Same Day Turnaround* (?)
10 Days RISK-FREE Trial. No Obligation.
100% Money-back Guarantee
Types of Graphics We Support
Basic Plan
Pro Plan
Types of graphics we DO NOT support in the above Packages.
These can be done on a project basis based on project fee assessment.
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Video or motion graphics
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Extremely complex or fine art illustrations
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Fillable or interactive PDF documents
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Photoshop art or complex photo manipulation
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CAD
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HTML/CSS/UI/UX, Mobile, Website or App design
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Programming/coding/development
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Brand Strategy
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Design Concept Development for brand
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Brand Guidelines
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Interior Design
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Architecture Design
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Logo Designing
Types of graphics we DO NOT support in any circumstances for any Packages.
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Requests for projects that are sexually explicit, defamatory, ethnically or racially offensive, politically driven or anything that is against Purrple Orryx’s core values
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Trademarked names, brands, and quotes
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Digital Painting (watercolor or paint effects and the like)
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Gaming Assets
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Art for your comics/graphic novel
Design Flow Queue - DFQ
Our teams work with a concept of Design Flow Queue - DFQ
There’s no limit to how many requests you can make for a design project. For some clients – this could be 5 things. For other clients – it could be complicated requests – this could be one thing. For the most complicated requests, it could even take a few working days to get something back to you.
Now when we factor in revisions and edits, the timeline of submissions can change and a guaranteed output based on the timeline for DFQ may not be possible.
We do have some general guidelines for what you may expect from DFQs.
One DFQ may look like one of the following:
The process of our design submission will start from the 10 social media graphics and when it's ready, submitted, and approved by the client after all revisions, we start the next design in the list. These are just guidelines and not exact estimates! The time to receive a design or edit back will vary depending on the complexity of your request. As the design is a creative process, each request is different and requires individual understanding and pace which with time will be clearer for each client accordingly.
Unlimited Plan Benefits
Frequently Asked Questions
General
What do you mean by unlimited design services?
You can request unlimited design requests and revisions every month. We will be assigning a dedicated designer and account manager to you who will be handling your design requests. This means you can submit multiple design requests at the same time and the designer will continue working on each of them one after the other based on the delivery timeline of each design.
Do I have to sign a contract?
No, you can cancel at any time. All you have to do is let your account manager know. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time.
What are your turnaround times like?
We ensure delivery within 24-48 hours for each graphic design request (usually for 1-3 pages designs). 3D design requests can take upto 72 hours. Although we try to deliver everything as quickly as possible, larger time-intensive and complex projects may take more than 72 hours to complete and we will set realistic expectations for you as the requests come in.
What if I need a design urgently? Lets say 2-3 hours
We try our best to submit designs as soon as possible however please note we are unable guarantee urgent requests submissions. Based on our turnaround time, we always suggest our clients to plan a little ahead or seek our account manager assistance to discuss the design requests calendar for better and streamlined output.
What if I need multiple designs at once?
What are your hours of operation?
Our team currently works on UAE, Gulf Standard Time. Our hours of operation are 9AM to 5PM, Monday to Friday. We are closed on the weekends. If you have any questions during off hours you can email us at help@prrowess.com, and we will get back to you ASAP.
Pricing
Which plan should I choose?
Our plan offering is very simple. Based on your industry our account managers can help you decide which plan is suitable for you. Should you choose our PRO 3D plan, you will get a dedicated graphic and a dedicated 3D designer in your account. Most of our FMCG and Physical Product based clients go for pro plan. Agencies or service oriented companies tend to stick to our graphic design basic plan.
Do you offer content writing services?
Yes, we can assist you with content writing services however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.
Do you offer Video Services?
Yes, we can assist you with video editing services however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.
Do you offer Digital Marketing Services?
Yes, we can assist you with complete digital marketing services (e.g Social Media, Google Ads Strategy, etc) however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.
Can I pay after using the service at the end of the month?
Can I upgrade my subscription plan?
Yes, you can upgrade at anytime within your subscription period. We will only charge the difference of the upgrade on pro-rata basis and a new start date of your subscription will be set from the date of upgrade.
Design & Workflow
What if I am not happy with the design I received?
How many variations/sizes can I get for my design?
Any and all sizes can be made right inside the original project. You can specify the sizes/variations you need at the start of the design, or once it is complete, and we will work them out for you.
How do I prioritize my projects?
To help our customers when important projects pop up, we have implemented a priority system. You can tag each project as Low or High priority to let us know which projects need to come out before any other.
Can you help me with design sizes?
Yes, we can. We design thousands of graphics per month (literally) and are well aware of all the common sizes. We can help you with sizes for social media, flyers, banners, and more.
Can you design websites?
We can design the graphics and the template look of your website however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.
Refunds & Cancellation
Is there a contract I need to sign?
No, you can cancel at any time. All you have to do is let your account manager know. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time.
What is the refund policy?
How can I cancel my subscription?
All you have to do is let your account manager know. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time.
Can I downgrade my Subscription?
Yes, you can downgrade at anytime. If you choose to downgrade in the middle of the subscription, the downgrade will come in effect from the next billing cycle.
What if I want to cancel my account for 1 or 2 months only?
We understand that you may not have projects every month in the same capacity. We offer account holding, if you do not wish to cancel.
Support
How can I request a design?
How do I check the status of my request?
We set due dates on all of our designs so you can see when your first draft will be uploaded for review. You are free to chat with your account manager to get a real time update on the status.
What are your hours of operation?
Our team currently works on UAE, Gulf Standard Time. Our hours of operation are 9AM to 5PM, Monday to Friday. We are closed on the weekends. If you have any questions during off hours you can email us at help@prrowess.com, and we will get back to you ASAP.