Scope of Service

We want to set the right expectations so you can make the most of our services while being an active client.

Clarity

Our main goal is to provide a wide range of services to our clients and consolidate their design needs in an efficient manner.

We provide set questions to help clients sort out their ideas in a clear format, so we can get the creatives done. However, in some cases there may be projects which may not be completed. This may happen due to discrepancy in brief understanding or client expectations. Please note, we are a design agency and do not offer content creation as part of the published packages.

This page will give you an idea of what we can take up as projects and what we offer as service on ad-hoc project basis.

Our Process

In order to deliver consistent volume and accurate turn around times to all of our clients, we have organized a thorough scheduling and workload system. This allows us to offer a streamlined turn-around process for better planning on both, our end and yours.

We manage this by having 1 active project per subscription. This means we are working on one project per account at a time. You can however submit multiple projects at a time.

For example: 1 subscription allows 1 active project, 2 subscriptions allow 2 active projects, and so on. Adding more subscriptions helps you get through more volume by adding more designers to your account.

Our Workflow:

Submit Your Requests

We require details which can be provided by using our questionnaire. It's Simple and Quick.

Design

Our designer will make the first draft and share with you. You can review and proof your file in our system for more revisions.

Download Files

Once a design is completed you will get all of the files you need and the source files with 100% ownership.

Active Projects:

In Progress

“In Progress” projects are counted in the queue. Once a draft is submitted, the status changes to "Review" for the designer to pick up the next project.

Reviewing

Projects marked “Review” are taken out of the active project list and stay in-active until the client provides feedback for changes or completion.

Revising

Revisions can be requested directly from our proofing tool and the project will continue to be active till approved. It does not affect other active project.

What to Expect from Us:

  1. Transparent Communication

  2. Account Manager support with design followups

  3. Professional graphic designs turned around in 24-48 hours* (*considering a general complexity of the request, times may vary on larger, more complex request)

  4. Request as many revisions and variations as you need to get a final product.

  5. To request and receive all source files with full ownership.

  6. Access to account manager and leadership to help in situations.

What We Require from You:

We see the best results when client is detailed in their request by adding links, images and videos of examples of the work you would like to create. It reduces the delivery timeline and accurate design.

The designs are made by professional designers and not some AI program hence creatives can be subjective and we will do our best to meet your expectations and get it right.

We hope that any revisions or changes given will be constructive so our designers can assist you accurately.

Basic Plan

Pro Plan

What we do:

Display ads

Merchandise

Google display ads

Product Label

Event flyers

Basic Photo manipulation

Logo updates

Brochures

Trade show Marketing

Outdoor graphic

Packaging

Email header

Transparent Backgrounds

Presentation graphics

Stationary

Social Media

Stickers

Sales sheets

Blog header

Ecommerce graphics

Revising Webpage

What we don't do in the package but we can do as custom services.

Video or Motion graphics

Complex photo manipulation

Programming/coding

Product Label

Brand Guidelines

Logo Designing

Extremely complex or fine art

CAD

Brand Strategy

Packaging

Interior Design

Interactive PDF documents

Mobile, Website or App design

Stickers

Design Concept Development

Architecture Design

What "Unlimited" Means to Us:

Unlimited Projects

You can make as many requests as you need, and we will work on them as they come in. If you have higher priority requests, we’ll move them to the top of your list.

Unlimited Brands

Call for all content agencies, advertising specialists, media buyers and more! One subscription can be used for all the brands you represent.

Unlimited Revisions

We will do our best to complete the project as per your vision. We don't finish until it's approved by you.

TRY RISK FREE | NO CONTRACTS | CANCEL ANYTIME

10 Day Money Back Gaurantee.

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