Clinics and wellness
It answers every WhatsApp enquiry and books the next step.
Patients message at night about a treatment, a price or a slot. Your front desk replies in the morning, and some have already booked elsewhere.
Answers treatment and timing questions from your approved list, offers open slots, books the appointment and reminds the patient the day before. It never gives medical advice. Clinical questions go to your team.
Hi, do you have anything for a back treatment on Thursday evening?
Hi, yes. Thursday has 6:30 pm and 7:15 pm with a physiotherapist. Which suits you? I just need your name to hold it.
What it's doing
It only answers from what you have approved. Anything it isn't sure of goes to your team instead of being guessed. We check its conversations every week and correct it. Like a new employee, it can make mistakes, so it never confirms anything you haven't allowed it to.
Yes. You keep your number and keep using WhatsApp on your phone. You can read every conversation it has.
A small setup fee, then a monthly fee based on how many enquiries you get. We give you the exact price on the call, after we've looked at your leak together. It costs less than the hire you would otherwise make.
Choosing a front desk
Three ways to answer the WhatsApp enquiries a clinic or salon gets: a front desk employee, a virtual assistant or a receptionist. What each does, and which work suits each one.
