At Prrowess, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our managed AI services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, telephone number, and business details that you voluntarily give to us when you book an audit or contact us.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
- Client Workflow Data: When we build managed AI agents for your business, we may process specific operational data (menus, FAQs, SOPs) necessary to train your dedicated agents. This data remains your property.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Deliver our managed AI services and train agents for your specific workflows.
- Respond to customer service requests and support needs.
- Email you regarding your account or order.
- Compile anonymous statistical data and analysis for use internally.
- Increase the efficiency and operation of our services.
3. Disclosure of Your Information
We do not sell, trade, or rent your Personal Data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may share your information with third-party vendors (such as LLM providers like Anthropic or OpenAI) strictly for the purpose of operating your AI agents, under strict data-processing agreements that prohibit the use of your data for public model training.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Prrowess
Email: privacy@prrowess.com