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The perfect design solution for businesses and  agencies.

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One fee - Unlimited Designs

We’re a flat rate design service company that can provide a full graphic design package, and a full 3D design solution. Our value offer is unparalleled.

Graphic Design

Everyone needs graphic design for lots of reasons. Our team is vetted and professionals to help deliver top-notch design using seamless technology and understanding. It couldn't be more hassle free as we can address all your design needs from anywhere in the world.

How our Process Works

Submit Your Requests

1

We require details which can be provided by using our questionnaire. It's Simple and Quick.

Review & Revise

2

Our designer will make the first draft and share with you. You can review and proof your file in our system for more revisions.

Download Files

3

After you approve the design, you can request all sizes and source files for download and ownership.

Unbeatable Value

Dedicated Designers

Work with the same dedicated designer assigned for high level of communication and consistency.

Support Assurance

We assign an account manager with every account, who will assist you at every point to make the most of your design requests.

Unlimited Requests

Submit as many design requests as you want. There is no limit. Seriously.

Active Projects

Unlimited plans allow multiple design requests at the same time and Designer works as per your priority within our timelines.

Unlimited Brands & Users

One subscription can be used for your entire brand. If you are an agency, we can take care of all your client requests from you.

Hear from Our Clients

Perfect service and very nice customer care. Thank you once again.​

Rad Kes

I approached Prrowess with some rough direction and about my business. Based on our discussions the design team worked on the ideas and sketches and came up with my perfect logo. Thank you for the creative inputs and great design effort. 

Book Vook

Excellent Experience

Nagy Hassan

Frequently Asked Questions

General

What do you mean by unlimited design services?


You can request unlimited design requests and revisions every month. We will be assigning a dedicated designer and account manager to you who will be handling your design requests. This means you can submit multiple design requests at the same time and the designer will continue working on each of them one after the other based on the delivery timeline. Please note our minimum delivery timeline is 24 hours for each design however we try our best to achieve same day delivery.




Do I have to sign a contract?


No, you can cancel at any time. All you have to do is let your account manager know. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time.




What are your turnaround times like?


We ensure delivery within 24-48 hours for each graphic design request (usually for 1-3 pages designs). Complex design requests can take upto 72 hours. Although we try to deliver everything as quickly as possible, larger time-intensive and complex projects may take more than 72 hours to complete and we will set realistic expectations for you as the requests come in. Please note we are not able to attend to urgent requests.




What if I need a design urgently? Lets say 2-3 hours


We try our best to submit designs as soon as possible however please note we are unable guarantee urgent requests submissions. Based on our turnaround time, we always suggest our clients to plan a little ahead or seek our account manager assistance to discuss the design requests calendar for better and streamlined output.




What if I need multiple designs at once?


You are allowed to put in as many requests as you want, there is no limit. However, we can only handle up to 1 design task at a time in basic plan & upto 3 simultaneous tasks in Pro Plan. We cannot proceed to new designs until the active requests are approved and completed. If your current plans volume is too low, you can contact us to add on additional plans and increase your overall output.




What are your hours of operation?


Our team currently works on UAE, Gulf Standard Time. Our hours of operation are 9AM to 5PM, Monday to Friday. We are closed on the weekends. If you have any questions during off hours you can email us at help@prrowess.com, and we will get back to you ASAP.




What do you mean by Dedicated Designer?


A dedicated designer means that the same designer will be allocated to your account for any design needs. This allows the designer to get acquainted with your brand and style over time which helps in accuracy of the designs. A dedicated designer will be working on other client accounts as well in the same fashion based on our understanding and business. Thats why, we cannot commit to urgent requests or set deadlines. We try our best to deliver within reasonable timeline and as fast as possible.





Pricing

Which plan should I choose?


Our plan offering is very simple. Based on your industry our account managers can help you decide which plan is suitable for you. Our basic plan is a perfect option for day to day design work for your business. Our Reach Plan is a best seller as it also includes a 20 social media posts design, content and scheduling by our dedicated marketing team. PRO plan is for heavy users and agencies who really need multiple projects to be done simultaneously.




Do you offer content writing services?


Yes, we can assist you with content writing services however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.




Do you offer Video Services?


Yes, we can assist you with video editing services however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.




Do you offer Digital Marketing Services?


Yes, we can assist you with complete digital marketing services (e.g Social Media, Google Ads Strategy, etc) however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.




Can I pay after using the service at the end of the month?


As the design services will be offered upfront and our designers also need to get paid, we currently only accept upfront payments and do not offer post dated invoicing feature. We offer 10 day risk-free trial with 100% Money Back Gaurantee for you to evaluate and decide.




Can I upgrade my subscription plan?


Yes, you can upgrade at anytime within your subscription period. We will only charge the difference of the upgrade on pro-rata basis and a new start date of your subscription will be set from the date of upgrade.





Design & Workflow

What if I am not happy with the design I received?


Our designers are professional and with immense experience with international standards but there might be a case where a designer is not working out for you. We can always offer a different designer within our team to assist you who may be able to understand your perpective better. As you can imagine every individual has his own creativity. Just let your account manager know in the portal chat and we will take care of the rest.




How many variations/sizes can I get for my design?


Any and all sizes can be made right inside the original project. You can specify the sizes/variations you need at the start of the design, or once it is complete, and we will work them out for you. We work on one size through the designing process and once we get approval of the design we deliver all the requested sizes. Most resizes will be done the same day.




How do I prioritize my projects?


To help our customers when important projects pop up, we have implemented a priority system. You can tag each project as Low or High priority to let us know which projects need to come out before any other.




Can you help me with design sizes?


Yes, we can. We design thousands of graphics per month (literally) and are well aware of all the common sizes. We can help you with sizes for social media, flyers, banners, and more.




Can you design websites?


We can design the graphics and the template look of your website however we do NOT offer this service as part of our design package plans. If you need this service, one of our account managers can assist you with adding a customised plan for you.




Can the designer help me with content?


Our designers are amazing at using their design tools, unfortunately they are not able to write or edit content. Currently we only offer content for 20 social media posts as per our reach plan. All content for unlimited design work needs to be provided by the subscriber. Content means any text you would like to use in the design.





Refunds & Cancellation

Is there a contract I need to sign?


No, you can cancel at any time. All you have to do is let your account manager know. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time.




What is the refund policy?


We offer 10 day risk-free trial with 100% Money Back Gaurantee. You can cancel your subscription at any time. All you have to do is let your dedicated account manager know via our chat or email us on help@prrowess.com, upto 24 hours before the renewal date. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time. As we offer unlimited services, we are unable to offer any refunds for unused period of time once a paid subscription has been purchased.




How can I cancel my subscription?


All you have to do is let your account manager know or email us on help@prrowess.com. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time. If you choose to cancel your subscription, please note all your data and project history will be deleted within 7 days from date of expiry. Please feel free to notify your account manager for hold or cancellation. In the event of Non Payment or Subscription Cancellation request, your account is put on hold for 7 days with limited access. During this limited access, no new projects can be requested. Limited access will allow you to download any data you wish to keep with you from your account. After 7 Days the data is deleted permanently along with any history of projects and communication. If you choose to continue the subscription, you are most welcome to pay for the renewal within the 7 day holding period. After 7 days, if the account is not renewed, we cannot guarantee allocation of the same designer or account manager if you choose to subscribe in the future.




Can I downgrade my Subscription?


Yes, you can downgrade at anytime. If you choose to downgrade in the middle of the subscription, the downgrade will come in effect from the next billing cycle.




What if I want to cancel my account for 1 or 2 months only?


We understand that you may not have projects every month in the same capacity. We offer account holding, if you do not wish to cancel. Should you wish to put your account on hold, we offer a monthly holding rate of $49 per month. This allows you to keep your data and all previous project history with us. When you are ready to start your subscription, you can begin from where you left off by paying the Monthly Subscription Fee.




Subscription Account Suspension or Cancellation


In the event of Non Payment or Subscription Cancellation request, your account is put on hold for 7 days with limited access. During this limited access, no new projects can be requested. Limited access will allow you to download any data you wish to keep with you from your account. After 7 Days the data is deleted permanently along with any history of projects and communication. If you choose to continue the subscription, you are most welcome to pay for the renewal within the 7 day holding period. After 7 days, if the account is not renewed, we cannot guarantee allocation of the same designer or account manager if you choose to subscribe in the future.





Support

How can I request a design?


You can log in to your Dashboard we created for you and add a new task to brief us on what you need to be done. We have also provided a template of information required for the designer to ensure ease for raising a request. On how to request a design we have a quick demo you can watch - https://youtu.be/AWfhkPT8OVE




How do I check the status of my request?


We set due dates on all of our designs so you can see when your first draft will be uploaded for review. You are free to chat with your account manager to get a real time update on the status.




What are your hours of operation?


Our team currently works on UAE, Gulf Standard Time. Our hours of operation are 9AM to 5PM, Monday to Friday. We are closed on the weekends. If you have any questions during off hours you can email us at help@prrowess.com, and we will get back to you ASAP.





Reach Plan

How many posts can I get in Reach Plan?


We provide 20 posts every month which includes developing the social media post content based on your business including hashtags. The data used can be a mix of existing and new content based on our marketing expertise after assessing your objective and business.




When can I expect to see the content for scheduled posts?


We need around 48 hours to first assess your business after a one on one consulation. After signup we submit the first 20 posts calendar within 7-8 days for your review, feedback and approval. For the 2nd month onwards we offer another 20 posts 1 week before the renewal date of the plan for your your review, feedback and approval.




What if I cancel my plan after the first month?


If you choose to cancel your renewal within the last 7 days of your active plan, the posts developed for month 2 will not be scheduled for posting by our team and the content will be deleted.




Can you do content for all my designs other than the 20 posts?


Our Reach Plan is currently limited to content creation for the 20 social media posts only. Any other content for any other design task needs to be provided by you.




Which Social Media Channels are included in Reach Plan for posting?


We can post on upto 3 social media channels only, based on the following choices: Facebook, Instagram, Linkedin or Twitter.





TRY RISK FREE | NO CONTRACTS | CANCEL ANYTIME

10 Day Money Back Gaurantee.

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