Bakeries, florists and gift shops
A front desk employee for bakeries, florists and gift shops
It answers every WhatsApp enquiry and books the next step.
Your day
Orders come in on WhatsApp with half the details. Your team spends the day asking for the date, the size and the address.
Your front desk employee
Takes the full order, checks notice times and delivery areas, confirms every detail and passes a clean order to your team.
Can I get a chocolate cake for Saturday? Delivery to JLT
Yes. Whole cakes need 48 hours, so Saturday works. Which size, and would you like a message on it?
What it's doing
- Checked the notice time.
- Confirmed delivery covers JLT.
- Order details passed to your team.
Questions owners ask
What if it says something wrong?
It only answers from what you have approved. Anything it isn't sure of goes to your team instead of being guessed. We check its conversations every week and correct it. Like a new employee, it can make mistakes, so it never confirms anything you haven't allowed it to.
Do I keep my WhatsApp number?
Yes. You keep your number and keep using WhatsApp on your phone. You can read every conversation it has.
What does it cost?
A small setup fee, then a monthly fee based on how many enquiries you get. We give you the exact price on the call, after we've looked at your leak together. It costs less than the hire you would otherwise make.