Although we try to deliver everything as quickly as possible, larger time-intensive projects may take more time. Our delivery schedule is based on the type of plan you have subscribed to.

When we say unlimited, we truly mean it! You are welcome to make unlimited design requests at any time. Just keep in mind we are only human and are focused on giving you a higher quality product than pumping out pre-made low quality templates that won’t do your business justice. Quality work takes times to complete.

You are allowed to put in as many requests as you want, there truly is no limit. However, we can only handle up to 2 designs at a time and cannot proceed to new designs until the active requests are approved and completed. If your current plans volume is too low, you can contact us to add on additional plans and increase your overall output.

We’ve built a team that aims to provide just about any type of graphic work, eliminating the need to find freelancers, since we’ve done the work for you. You can see a more detailed list at this link - https://www.prrowess.com/our-services

Each account comes with its dedicated account manager who will be available to assist you with making your request journey easy. The account manager will help you with making the most of the system to ensure speedy response and high productivity.

There is no limit to the amount requests you can make. Your designer will work on each project as per queue and update you on progress.

Any and all sizes can be requested in the brief at the start of the task or during the progress of the task. We will work the main size until it is approved. Once we get approval we will build out all of the requested sizes, all in the same project!

Once you’re set up in our system, you will be introduced to your designer and account manager. Every time you raise a design request it will automatically be assigned to your designer. You can connect via chat, schedule a support/demo call or email us. We offer Designated Designer for all your tasks.

We offer multiple designers as well in case your work requirement is more and if you have taken 2 or more subscriptions. With each subscription we add another designer to your account which can eventually become as your designated design team.

As this is a creative process every designer has its own talent and style. It may not be necessary that the designer assigned may fit your style. In such cases, we are happy to replace the designer for your account at your request. Maybe the next designer will fit your style and expectations.

Most graphic design tasks are completed between 24-48 hours from their start date. All turnaround times are based on the complexity of a task. Your designer or account manager will keep you updated with the progress in the task panel.

Unlimited! We work on your task until you’re happy. Even if one designer is not hitting the mark, we can switch them up and get totally new variations for you. We dont shy away from offering good quality work and design.

If the revisions are not complex and mild then we try to achieve it within the same day. If not then within the next working day.

All design file types are available for you. PDF, JPG, PSD, AI, CDR, EPS, 3D MAX and more.

All source files can be uploaded at your request. You will have full ownership of the files.

We give you your own storage till the time you are subscribed with us. All your files are stored on the cloud drive and can be downloaded at anytime. There is a limit of 100MB per file limit however the number of uploads is unlimited based on each task and project. You can also use Google Drive, One Drive, DropBox etc to upload files via your own cloud storage.

No, you can cancel at any time. All you have to do is let your account manager know. Your subscription will remain valid until the expiry date. No further bills will be raised or payments will be taken. You are free to join back at any time.

We ensure delivery within 24-48 hours for each graphic design request. 3D design requests can take upto 72 hours. Although we try to deliver everything as quickly as possible, larger time-intensive and complex projects may take more than 72 hours to complete and we will set realistic expectations for you as the requests come in.

A designated designer means that the same designer will be allocated to your account for any design needs. This allows the designer to get acquainted with your brand and style over time which helps in accuracy of the designs. A Designated designer will be working on other client accounts as well in the same fashion based on our understanding and business. Thats why, we cannot commit to urgent requests or set deadlines. We try our best to deliver within reasonable timeline and as fast as possible.

You are allowed to put in as many requests as you want, there is no limit. However, we can only handle up to 1 design task at a time in basic plan & upto 3 simultaneous tasks in Pro Plan. We cannot proceed to new designs until the active requests are approved and completed. If your current plans volume is too low, you can contact us to add on additional plans and increase your overall output.

We try our best to submit designs as soon as possible however please note we are unable guarantee urgent requests submissions. Based on our turnaround time, we always suggest our clients to plan a little ahead or seek our account manager assistance to discuss the design requests calendar for better and streamlined output.